What to Expect During a Pest Control Inspection

Booking pest control for the first time can feel like an unknown — how long does it take, what does the technician actually do, and what happens if the problem isn't fully solved the first time? Here's what the process looks like end to end.

Step 1: A free inspection, before anything is scheduled

A technician visits your property and assesses the actual problem — which pest, how widespread it is, and which areas need attention. This is free and doesn't commit you to anything. It's also how the price is confirmed, so there's nothing vague about what you're paying for.

Step 2: Treatment, with eco-safe products

Trained technicians carry out the treatment using eco-conscious, low-odour products chosen to be safe around family and pets. If any area needs a short ventilation window afterward, your technician will tell you before they leave — most treatments don't require you to leave the property.

Step 3: The guarantee

Most services carry a re-service guarantee: if the treated pest returns within the guarantee window — up to 90 days, depending on the service — a technician comes back and re-treats the affected area at no extra cost. It's one of the reasons a professional treatment is worth it over a one-off DIY spray: if it doesn't fully work the first time, it's not on you to sort out.

• Cockroach and bed bug treatments: 90-day guarantee
• Rodent control: 30-day guarantee
• Mosquito control: no guarantee — mosquitoes can re-enter from neighbouring properties regardless of treatment quality, which is worth knowing upfront rather than being surprised later

If you're not sure which service fits your situation, the free inspection is the easiest way to find out — a technician can tell you what they're seeing and what it'll take to fix it before you commit to anything.